PRIVACY POLICY

1. Introduction

Rogue Wear respects your privacy and is committed to protecting your personal data. This policy describes how we collect, use, and share your personal information when you visit or make use of our website and services, particularly when requesting a custom quote.

2. Information We Collect

We only collect information that is necessary to fulfill your quote request, process your order, or communicate with you.

2.1. Information Provided Directly By You

This information is collected when you contact us, request a quote, or communicate with us via email or phone:

  • Contact Data: Your name, email address, phone number, and shipping address (when provided for a quote).
  • Order Data: Details necessary for the custom order, including garment types, quantities, and specific design requirements.
  • Payment Data: Since we process payment via Bank Transfer, we do not store your bank account details. We record confirmation of payment receipt and the associated invoice number.

2.2. Information Collected Automatically (Shopify Data)

As our site is hosted on Shopify, certain information is collected automatically when you browse:

  • Device Data: Information about your web browser, IP address, time zone, and some cookies installed on your device.
  • Usage Data: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.

3. How We Use Your Information

We use the collected information for the following primary purposes:

  • Quote and Order Fulfillment: To communicate with you regarding your quote, create design proofs, process your final custom order, and arrange delivery.
  • Communication: To respond to your inquiries, questions, and comments.
  • Website Improvement: To screen our orders for potential risk or fraud, and to optimize and improve our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

4. Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We share your information only with trusted third parties necessary to run our business:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Link to Shopify's Privacy Policy].
  • Shipping Carriers: We share your name and shipping address with postal and shipping services (e.g., UPS, FedEx) to deliver your completed order.
  • Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive.

5. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

6. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or mail:

Rogue Wear

  • Email: sales@roguewear.com
  • Phone: (207) 786-2931
  • Address: 9 Westminster st. Lewiston, Maine 04240